Autonomous hotel service · European distribution & support

Your best team member never sleeps.

SERVIO delivery robots handle room service runs, guest requests and front-desk deliveries — autonomously, 24/7. Built on a platform already working in 20,000+ hotels worldwide.

SERVIO ONE and SERVIO DUO delivery robots
20,000+hotels run this platform
90%of repetitive tasks automated
<3 minresponse to guest requests
24/7operation, auto-recharging

Two robots. Every delivery covered.

From a toothbrush at 2 a.m. to room-service dinner rush — pick the footprint that fits your property.

Compact

SERVIO ONE

Single-bin delivery robot for lean operations
Load capacity10 kg
Bin size27 × 22 × 30 cm
FootprintØ 50 cm · 97 cm tall
Ramp climbing
Battery life6–8 h
NavigationSingle laser · LiDAR
Flagship · 70 L

SERVIO DUO

Dual-bin flagship with UV sterilization
Load capacity15 kg · 70 L total
Bins2 independent, fingerprint unlock
Body width42 cm — fits any corridor
Ramp climbing13°
UV disinfection99.9% in 2 min
NavigationDual laser + visual sensor fusion

Built to move through your hotel on its own.

No rails, no escorts, no babysitting. SERVIO robots integrate with your building and disappear into the workflow.

🛗

Rides elevators autonomously

Native integration with elevators, auto-doors and security gates — the robot calls its own lift and picks its floor.

📞

Calls the room on arrival

Automated dialing tells your guest their delivery is at the door. No front-desk involvement needed.

🧠

Precision obstacle avoidance

Multi-sensor fusion (laser + vision) navigates crowded lobbies, luggage carts and children safely.

🔋

Self-charging

Returns to its dock between tasks. 6–8 hours of active battery keeps it working through the night shift.

🗣️

Speaks your brand

Custom voice packs and multi-language configurations — announcements and interactions in your hotel's tone.

📊

Full operational analytics

Real-time monitoring, delivery statistics and data reports — every task tracked, evaluated, exportable.

The full ecosystem

More than a robot — a closed service loop.

  • VAULTSmart pre-stock warehouse (<1 m² footprint, 145–220 bins, optional refrigeration). Guests order by QR code in the room — the robot picks up and delivers. Non-room revenue on autopilot.
  • FLEXModular chassis (150 kg payload) with swappable modules: delivery, meal service, linen, garbage collection, disinfection, patrolling. One base, a whole staff.
  • HDOSHotel Digital Operation System: AI answers guest calls, converts requests into tasks, dispatches robot or staff — with feedback and evaluation on every task.
SERVIO ecosystem: robots and smart warehouse

The business case is brutally simple.

A robot costs less than a night-shift salary — and it shows up every single day.

💶

Cut labor & management costs

Automate up to 90% of repetitive inquiries and delivery runs. Free your staff for the guest moments that earn 5-star reviews.

Lift OTA scores & brand image

Contactless, novel, reliably fast. Robot delivery is consistently cited in positive guest reviews across the 20,000+ hotels on this platform.

🛒

New non-room revenue

Paired with VAULT, guests buy snacks, drinks and amenities in-room around the clock — no minibar audits, no staff time.

Talk to us

See SERVIO working in your hotel.

Leave your details and we'll call you back within one business day — or grab a slot directly for a free 30-minute consultation. We'll assess your property layout, use cases and give you transparent pricing.

📅 Book your free call now

Prefer email? contact@serviorobotics.net

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